Getting Started with iiCall
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This guide covers the first steps after your iiCall workspace is provisioned.
1. Provision a number
Under Settings → Numbers, provision a number for inbound calls or connect an existing one.
2. Define your call flow
Under Call Flows → New Flow, set the conversation goals, key questions to ask, and the conditions for escalating to a human agent.
3. Launch an outbound campaign
Under Campaigns → New Campaign, upload a contact list, attach a call flow, and schedule the campaign window.
4. Review transcripts and analytics
Every call is transcribed and summarized under Calls → History for QA and reporting.
Next steps
See the iiCall product page for the full feature list, or contact us to scope a campaign.